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Frequently Asked Questions
How long does shipping take?▼
We offer standard shipping within 3-5 business days and express options for faster delivery. Tracking information is sent via email immediately after your order is dispatched.
What is your return policy?▼
NeoMetal accepts returns within 30 days of purchase. Items must be in original condition with tags attached to qualify for a full refund to your original payment method.
What payment methods do you accept?▼
We accept all major credit cards, PayPal, and Apple Pay. Our secure checkout process uses industry-standard encryption to ensure your financial information remains protected at all times.
How do you ensure product quality?▼
Every NeoMetal piece undergoes rigorous quality control inspections. We use premium, ethically sourced materials and durable construction techniques to ensure your fashion items stand the test of time.
Explore the Neo Collection
What Our Customers Say
“The industrial aesthetic is unmatched. This chain has a heavy, premium weight that feels incredibly high-quality.”
“Fast shipping and stunning packaging. The minimalist ring fits perfectly and hasn't tarnished after weeks of wear.”
“NeoMetal is my new favorite for accessories. The futuristic design always gets compliments whenever I go out.”